Helpful details
Ordering & Privacy Information
Clear expectations for custom token concepts, orders, payment, and how your information is used.
The Standard Product
A two-sided token with a concealed internal magnet, full-color UV artwork, and a coordinating 4 × 6 story card. Tokens are 50 mm or 70 mm in diameter and 5.6 mm thick.
Designs & Approval
Custom orders start at 20 per design. Orders of 20–99 are $5.00 each; 100–249 are $4.50 each. Orders of 250 or more and special requests receive an individual quote.
Please review artwork, logos, spelling, card text, and story facts before approval. AI-assisted drafts require your review, and reference material must be yours to use.
Approval locks the reviewed artwork and card version. The approved story is available through the card’s public QR link. Private contact details and business documents are never included on that page.
Payment & Delivery
Submitting a brief or requesting a quote does not charge you. Product availability, shipping, and special-request pricing are confirmed before payment. Shipping and applicable tax are additional.
The shipping quote applies to the address on the order. Request a new quote before paying if the address changes. Production takes up to five business days after order receipt; shipping transit time is additional.
Contact StoryPlace Tokens before payment with questions about timing or changes. After payment, contact us promptly about cancellation, damage, or production concerns.
Business & Tax
Quantity pricing applies automatically to qualifying custom orders. Sales-tax exemption is reviewed separately using applicable documentation and delivery destination; an EIN alone does not establish exemption.
Your Information
StoryPlace Tokens is a Choice Pursuits company. We use contact details, business applications, submitted references, approved designs, and order information to prepare and fulfill your request.
When automatic design generation is enabled, your brief and reference images are sent to OpenAI to prepare concepts and story drafts. Square will process payment once online checkout is enabled. Business certificates are stored privately and are not sent for artwork generation.
Use the special-request form to ask about an order, record access, or a privacy concern. Do not include payment-card details in that form.
Have a question, order change, or privacy concern? Our custom-token request form is the best way to reach us.
Open Custom Token Request Form